Last time updated: 3rd of September 2024
This Privacy Policy applies to the company Smartpanel AS (Business ID no. 921 075 197), a subsidiary of the Byggma ASA Group (Business ID no. 979 165 285).
1) General
With this Privacy Policy, Smartpanel AS (Business ID no. 921 075 197) wishes to explain how we ensure that your personal data is processed in accordance with Norwegian personal data legislation.
Providing us with your personal data should always feel safe and secure. Smartpanel AS (Business ID no. 921 075 197) has implemented technical and organizational security measures to protect your personal data against unauthorized access, use, alteration and deletion.
This includes the use of:
- encryption technologies
- access control systems
- backup procedures
- regular security reviews
Our employees are trained in privacy and data protection to ensure that your data is processed securely and in accordance with applicable laws.
2) Who is the data controller and how do I contact them?
Smartpanel AS (Business ID no. 921 075 197) is the data controller responsible for the processing of your personal data, which is carried out by, or on behalf of, Smartpanel AS (Business ID no. 921 075 197). Information on how to contact us can be found under point 12, “Contact information.”
3) Which of your personal data do we process and why?
Smartpanel AS (Business ID no. 921 075 197) collects the following types of personal data:
- Name
- Telephone number
- Email address
- IP address
- Company name
- Address
- Browsing behavior (e.g. visited websites and clicks)
This data is collected for the following purposes:
- Improving our services
- Customizing the user experience
- Sending relevant information and offers
4) When do we collect your personal data?
Smartpanel AS (Business ID no. 921 075 197) collects your personal data when you:
- Subscribe to one of our newsletters
- Legal basis: Legitimate interests
- Personal data that is stored: Name, telephone number, email and postal address
- Data retention period: We will retain your data for as long as you wish to continue receiving information and marketing materials.
- Participate in development projects and product development projects
- Legal basis: Fulfillment of the agreement
- Personal data that is stored: Name, telephone number, email and postal address
- Data retention period: We store your data for up to 50 years from the time you participate in the development project in order to meet standards and certification requirements within the construction industry, as well as to document this history in future development projects. We may retain your data for a longer period if you want us to keep this data for future needs and you have provided your consent to this.
- Ask our engineering or construction department technical questions
- Legal basis: Norwegian building standards, CE marking requirements
- Personal data that is stored: Name, telephone number, email and postal address
- Data retention period: We retain your data for up to 50 years from the time you contact us in order to meet the requirements in the Norwegian building standards and for CE marking, which require long-term documentation for products and services. We may store your data for longer if you want us to keep it for future orders/requests and you have provided your consent to this.
- Contact our marketing, sales or support department via email, telephone or our website
- Legal basis: Legitimate interests
- Personal data that is stored: Name, position, telephone number, email and postal address
- Data retention period: We retain your data for 24 months from the time you contact us. We may store your data for longer if you want us to keep it for future orders/requests and you have provided your consent to this. If technical advice is involved, your data may be retained for up to 50 years.
- Inquire about our products
- Legal basis: Fulfillment of the agreement
- Personal data that is stored: Name, telephone number, email, company name, postal address
- Data retention period: We retain your data for 24 months from the time you contact us. We may store your data for longer if you want us to keep it for future orders/requests and you have provided your consent to this.
- Sign an agreement with us regarding the delivery of products
- Legal basis: Fulfillment of the agreement
- Personal data that is stored: Name, telephone number, email and postal address
- Data retention period: We retain your data for as long as necessary in accordance with applicable law, such as accounting laws.
- Are one of our suppliers, or you are the contact person for one of our suppliers
- Legal basis: Fulfillment of the agreement, legitimate interests
- Personal data that is stored: Name, telephone number, email and company address
- Data retention period: We retain your data for up to 10 years.
5) How long do we store your personal data?
We store your personal data for as long as necessary to achieve the purposes for which it was collected. In some cases, we may be required by law to retain your data for a longer period, or we may retain your data to safeguard our legal interests, such as in the case of a legal process.
For detailed information on how long we store your data, see points 3 and 4.
6) With whom do we share the data?
Smartpanel AS (Business ID no. 921 075 197) may share your personal data with companies that process personal data on behalf of Smartpanel AS (Business ID no. 921 075 197), such as IT providers and other companies in the Group.
We ensure that written data processing agreements describing the parties’ responsibilities and obligations are in place, and ensure that security measures are taken to protect the data. If your personal data is transferred to a country outside the EU/EEA, Smartpanel AS (Business ID no. 921 075 197) will ensure that it is transferred in a secure manner and in accordance with applicable law.
If necessary, personal data may also be disclosed in order to comply with applicable legal requirements or requirements from authorities, to safeguard the legal interests of Smartpanel AS (Business ID no. 921 075 197) or to detect or prevent fraud and other security or technical issues.
7) Notification of personal data breach
If Smartpanel AS (Business ID no. 921 075 197) experiences a data breach that could affect your personal data, we will inform you as soon as possible. You will be notified by email or other available communication channels about the following:
- What happened
- Which data is affected
- What measures have been taken to limit the extent of the damage.
8) Changes to this Privacy Policy
This Privacy Policy may be amended from time to time. If Smartpanel AS (Business ID no. 921 075 197) makes any material changes to this Privacy Policy, we will inform you by email before the changes take effect.
The current Privacy Policy will also be published on Smartpanel AS (Business ID no. 921 075 197) website.
9) Cookies
Smartpanel AS (Business ID no. 921 075 197) uses cookies and other similar technologies to collect information about you or the equipment you use. These cookies help us understand how you use our website so that we can customize our services for a better user experience.
The information collected through cookies may include:
- IP address
- Type of web browser
- Operating system
- Information about how you navigate the website
More information about how Smartpanel AS (Business ID no. 921 075 197) uses cookies can be found on our webpage about Privacy and Cookies .
10) Your right to request data, corrections and file a complaint
If you believe that our processing of your personal data is in breach of the GDPR, you can file a complaint with the supervisory authority of the EU/EEA member state in which you live or work (such as the Norwegian Data Protection Authority or the Swedish Authority for Privacy Protection), or where the alleged breach of the GDPR took place.
The right to file a complaint as described above does not limit your ability to avail yourself of any other administrative measures or legal remedies available to you.
If you do not want Smartpanel AS (Business ID no. 921 075 197) to process your personal data for direct marketing purposes, you may opt out of this by notifying Smartpanel AS (Business ID no. 921 075 197) in writing. Each newsletter will also provide information about your option to unsubscribe from future newsletters.
Once per calendar year, you have the right to receive free information about which personal data Smartpanel AS (Business ID no. 921 075 197) processes about you and for what purposes (this is called a register extract).
Such a request for a register extract must be made in writing and must be signed by the person requesting it.
You also have the right to have incorrect, misleading or incomplete data corrected, blocked, anonymized or deleted.
If you would like to request a register extract, or you have questions about how Smartpanel AS (Business ID no. 921 075 197) processes your personal data, please contact us at gdpr@byggma.no.
11) Record of processing activities
In accordance with Article 30 of the GDPR, Smartpanel AS (Business ID no. 921 075 197) maintains a record of all processing activities that involve personal data. This record includes information about:
- What data is collected
- The purpose of the processing
- Who receives the data
- The security measures taken to protect the data
This record is available to supervisory authorities upon request and helps to ensure that we process your personal data in accordance with applicable law.
12) Contact information
You can contact us at the following email address with questions about data protection: